‘’Customer service should not be a department; customer service is everyone's job:’’ Ken Blanchard. Customer, crew, manager, and this lady. A while later, salesguy greets me, all happy, and we get to business. Get online and mobile banking support, or help with your account. I'm just frustrated with how bad customer service was. r/TalesFromTheCustomer: A places for customers to vent and rage and even smile about their customer service experiences. It has been weeks, I haven't been able to contact the shipper/subscription service because its the week of Christmas and they have been closed! Online & Mobile Customer Service 800-US-BANKS (800-872-2657) International Collect Calls 503-401-9991. A really nice car. Good customer service means having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them. Group Leadership Group Administrators. Over the last several months, we’ve seen an increase in the number of companies looking for remote customer service agents. Apply to Customer Service Representative, Customer Care Specialist, Inbound Call Center Representative and more! I protested, saying that my friend did not smoke in his room. There was no microwave, despite the fact that the motel advertises a fridge and microwave in each room. Good customer service is the lifeblood of any business. I figure I better keep my mouth shut because who knows if anyone is supposed to know they are going to sell me a car for no profit, I say I'll wait. I'm a quick no, no, no on everything. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 6826 on r2-app-0273baee3c1464d8c at 2020-12-26 21:33:17.291099+00:00 running 6abf2be country code: DE. However, they also recognize that Reddit is a free-to-use online platform and that it doesn't make … There was a customer she was serving who didn’t like something about the service (she didn’t get the customers drink quickly enough or something, during a rush) The customer stands up and yells “You stupid fucking n–ger!” in front of the whole service floor. No racism, sexism, bigotry or stereotyping, Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. I texted my friend to ask if I could come down and use the microwave in his room. They would prefer to work directly, in real time, with a Reddit customer service agent. © 2020 reddit inc. All rights reserved. And right now, customer service agents are in high demand. Managers Reveal Dumbest Customers Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? The phrase "The customer is always right" was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge's department store in London, and is typically used by businesses to convince customers that they will get good service at this company and convince employees to give customers good service. A elderly relative who bought new cars every 3 years was ready for a new one, and surprised me by saying he'll sell me his old one if I want it, for what the dealer will give him on trade. I went to the front desk and once again emphasized that no rule had been broken and that I should not be charged. Now I sit. At this point I don't even know how to react. This is not customer friendly and will drive people away. When I arrived, the motel owner/manager gave me keys to two upstairs rooms. AskReddit What's your best "the customer is NOT always right" story? Plus I understood that shipping stuff was delayed and was still hoping it work itself out over time. Interviewing for customer service jobs? I applied in-person. Duh!” You want your answer to include some elements of: 1) Attitude 2) Problem-solving 3) Product awareness 4) Efficiency “Customer service means going above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. It seems the lady who takes care of such things must have locked them in the safe last night instead of putting them on the key rack. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Telling us your specific issue on that page will also help us … Reddit gives you the best of the internet in one place. Intuit Customer Service Full Contact Details Intuit is one of the best-known for Customer Service care on 1800 1888 Email Tech Support Phone Number. You can also learn more about refunds during this time or find out about airline credits . He says, he only charged you $X, right? They customer service guy said he would mark it as "refused delivery and return to sender". 8 min) so he gets angry. Reddit deletes posts the moment you press the button 'submit'. Raves about my relative, he's a fantastic guy, walks me through the deal, says my relative even told them to change the oil and put new tires on it at his expense. I interviewed at Reddit (Hyderabad (India)) in June 2015. The Xbox sub-Reddit shows how to use Reddit for customer service. (We live in a state where marijuana is completely legal). And somehow they know the keys are in there? But I needed a very affordable place to stay and I needed two rooms. Cashiers Share Crazy Retail Customer Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? All submitted content remains the exclusive property of the original author. Guess I was the fool. 89 Reddit jobs including salaries, ratings, and reviews, posted by Reddit employees. Except its been 3 weeks and that package has been lost in the universe apparently. And if I cannot rate him 5/5 on every item, please give him a chance to make things right before I send it in. So three weeks ago a subscription service that I had canceled accidentally sent me the next shipment. ~~Two tildes on either end creates strike through~~. Easy enough right? If your submission/comment does not appear, or vanishes after posting, it may have been flagged by the spam filter. Two asterisks **are placed on either side**. Kept saying I'd get a new tracking number with in 48 hours but she could get me my case number if I wanted! Fresh AskReddit Stories: What's your best "customer isn't always right" story? Salesguy walks me through the car's controls. “Customer service means serving the customer. You're such a bastard!" I asked if there was a room available on the first floor, and he ignored my question. I figured he would be quoted a trade-in price but I'd buy it direct from him for the same price. At some point during the night or morning, my friend dropped a glass jar of marijuana on the uncarpeted floor of his room and it broke. This involves splitting up your long posts into paragraphs, and proper punctuation and grammar. We recommend that you format your posts to make it more readable. Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. A long sob story how last year he lost out on a $10K bonus because one customer didn't understand the rating system and gave all 1's instead of 5's. Call to Contact 800 telephone Help Desk Helpline center Representative for Mail, webmail technical Live Chat USA CANADA FOR … Public Group. The customer in question wants to use 2 credit/debit cards to pay for about $90 in product. Last resort is to do a charge back on my credit card, but that will be a long drawn out process I was hoping to avoid. *Some introductory. In a heartwarming story shared on Reddit, a service rep tells the tale of an older customer who called in because her netbook wasn’t working. Alternatively, find out what’s trending across all of Reddit on r/popular. This was a Thursday. Uh oh, they can't find the keys. So after it had been delayed for over a week (was supposed to be delivered like the 10th) I called the delivery service (Purple and orange) and asked what could I do here? We did this a few times, before the customer dropped it on me. They still charged me $50. I went into the room to make sure that there was no smell of smoke. If you’re deaf, hearing impaired, or have a speech disability, call 711 for assistance. That's what they gave me on trade. Hm. A little while later, I got my leftovers that I had brought for dinner out of the mini fridge in my room and I opened the cabinet to heat them up in the microwave. Do I need to test drive it? He's with a customer, can anyone else help me? Uhhhh okay? #3: Create a Network. Ignition casino poker customer service, ignition casino bitcoin welcome bonus reddit. "I once had a customer storm upstairs to our customer service department to make a complaint about how we'd moved menswear upstairs, ... H/T Reddit… Grrr. I believed him when he said he hadn’t smoked in there. Application. CLICK HERE >>> Ignition casino poker customer service Ignition casino poker customer service. I have a seasonal job as a cashier for a discount department store in a suburb of a major US city. Good customer service is all about bringing customers back. You can use this tool to see what your post would look like before you submit it here: A places for customers to vent and rage and even smile about their customer service experiences. Anyone can create a sub-Reddit, and with the right strategy you can easily build a network (several interlinking sub-Reddits) around an idea.. the over all interview was good and the hr team were very patient to the candidates and i felt very comfortable to answer all questions. Doesn't seem better for me to say I'll come back another time, it's a 45 minute drive. Too tired to argue, I proceeded to go to my room. Options are limited, I just want to get this done. The thing is I do not mind the cart but an apology and something that they can give us for their mistake and being respectful to your customers would have made the situation better than just ignoring the customer and not doing anything. Salesguy is summoned, he makes a big production out of vouching for me since I'm a relative of the previous owner, like he's my best friend in the world now. But oh well, I call the salesguy and set up a time for the weekend. Good luck Reddit, with this attitude another platform will come up and get you. I waited until Monday to call back when no new tracking number was ever provided. 4,242 Remote Customer Service Representative jobs available on Indeed.com. Finance guy is disappointed I didn't bite on anything but gives me the bottom line and I hand him a check. These surveys determine his bonus, wahwahwah. --- LIKE AND I WILL UPLOAD MORE REDDIT STORIES! Unfortunately, our registers don't allow for that. WTF, I told her what I had been told by the call center that I had refused delivery and was having it sent back, she said the package was scanned the 24th and it showed still to be delivered. When a customer is facing an issue or a situation, he or she will be raising that to the customer service department. Some of it was bud that he hadn’t been able to clean up without a broom. A few weeks later, he calls me, says he got his new car, and the dealer has his old car,- here's the guy's name, it's the salesguy he's been using for 15 years, just call him and tell him you're the guy who is coming to get his trade, he's expecting you. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. I’d stayed at this motel before and I knew they had a tendency to cut corners. Not happy. To create an account, The User must provide a username and password. They created a network of interests like nature, cars and cities for people who are “addicted” (hence the … I immediately smell a rat. ....I told her for the 4th time I already have my case number what I am looking for is confirmation its being returned to sender so I can get a refund, and I have already waited a week for this... (BTW this is over $300 I was not planning on spending over the holidays and was desperately trying to get back) FINALLY she actually hears me and connects me with some "upper management" WHO tell me they have flagged it again as urgent and I should get a confirmation with in 24hr. TDD - All Locations 800-685-5065 (Why this wasn't done in the first place I have no idea why but okay) This woman - who was very nice btw and none of this was her fault- tells me it hasn't been marked for a return to sender and only the shipper can call and do that. reddit is a community, and as such there are a lot of outlets to get help for what ails you. Customer Satisfaction | Sep 09, 2019 | Yamarie Grullon When you run a small retail shop, customer services is at the heart of every decision you make. These are the questions you can expect to hear in any customer service interview… whether it’s a first phone interview or face-to-face interview. Search job openings at Reddit. So I wait, and am not happy about it. It's too cold out and the roads are suck, so why not share a car buying experience from some time ago. He was taking a nap and then after that a shower, so I had to wait about 40 minutes and I was hungry. I did get the facility number though to call back so I don't have to keep going through the call center. Many Reddit users are unhappy about the limited options for customer support. You must properly credit any content that is not originally yours. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. No problem, thatburghfan, my finance guy wants to go over the deal but he's going to be a little while. Salesguy said he called her at home to come in and open the safe so they can get the keys. Reddit collect information The User of Website provide to www.reddit.com directly when The User use the Services. And about sending them away happy - happy enough to pass positive … This guy abuses everybody in the store. Nope, he paid for the tires and the oil change. A cross-departmental support structure means: Participation and assistance from everyone. About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." Meanwhile, let's get the keys so I can walk you through the car's features. Finally "the keys are located from the safe." I called them and they totally admitted fault and issued a free return and once the product was showing as on its way back I'd get a refund. Reddit Customer Service Help Online Your best option for resolving your Reddit customer service issue is by going to their help desk. We tried to clean it up some more. Everyone receives training and experience. With a holistic approach to customer service, collaboration leads to efficiency, improving turnaround times. I can take the car. He actually says since the banks are closed I can take the car on Monday when they can verify the check is good, after all I am a new customer. She did say it was possible with the system being so backed up that it just hadn't processed yet but she couldn't tell me that for sure. You may not republish any content without permission from the author. Some of what was on the floor was mud from his boots. Rendered by PID 6826 on r2-app-0273baee3c1464d8c at 2020-12-26 21:33:17.291099+00:00 running 6abf2be country code: DE. 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